CASCO excess or "Worry-free"?

What the excess is

All our cars have comprehensive (CASCO) insurance. If damage occurs through your fault, the insurer pays the repair and you only bear the excess: a fixed amount shown on each car page before you book. We do not block this amount on your card — you pay it only if damage occurs.

What "Worry-free" is

The "Worry-free" option costs 30% of the daily rate and reduces the excess to €0 for damage covered by the CASCO policy. In practice, if you scratch the car in a car park, you pay nothing.

Example: a €30/day car for 5 days = €150. With "Worry-free": +€9/day, i.e. €195 in total and zero liability for covered damage. Without protection you pay €150, but in case of damage you bear the excess (for example €500).

What no protection covers

As with any rental company, some situations remain the driver's responsibility regardless of the package:

• rims, tyres, windows, mirrors and headlights — for these we offer the "Wheels & tyres protection" (€6/day) and "Glass & mirrors protection" (€4/day) packages;
• damage caused under the influence of alcohol or drugs, or by a driver not named in the contract;
• wrong fuel, lost keys or documents, damaged interior;
• damage not reported or without the documents required by the insurer (police report, accident statement).

The full list is in the Terms & conditions and in the contract.

How to choose

• Choose "Worry-free" if you want a fixed budget and peace of mind — long drives, busy city, a car you do not know.
• Stay with the excess if you are a careful driver and accept the risk of a fixed amount.
• Add wheels or glass if you drive on mountain or country roads, where stones hit the windscreen and rims.

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